Managers in Downtime Pro can invite other users to their Company via an email invitation. If you are a Manager, to invite other users, follow these steps:
1. Log into Downtime Pro
2. Click on the Hamburger style menu
3. After clicking the menu, the menu bar will appear. When the menu bar appears, if you are a Manager, you will see a menu item for “Manage”. Click “Manage”
4. Clicking “Manage” will make the Manager area of the application appear. The Manager area of the application includes four screens arranged in a tabbed layout. Those for screens are Reporting, Users, Facilities, Subjects. To invite new users to your company, select the “Users” tab.
5. This will cause the users screen to appear. The users screen has an upper section for inviting users, and a lower section for managing existing Users. To invite a new user, input their First Name, Last Name and email address. Then select whether the new user should be a Manager or a User. By definition, Managers have all User access, plus access to the Manager screen. To complete the invite, finish the inputs and click the “INVITE USER” button.
6. After completing the Invite User process, the system will validate your inputs and send the user an invitation email. If this process is successful, you will see a Success popup.
Congratulations, you have invited a user to Downtime Pro!
The Users screen also allows you to manage existing users by either changing their permissions or deleting them. There are 3 permission levels: Manager, User or Inactive. To change a User’s permissions, do the following:
1. Navigate to the Users screen as described above. Click the Menu, select Manage from the Menu Bar and select the Users Tab.
2. Scroll down into the Users section of the Users Tab
3. Find the User you want to change and click anywhere in the box for that user. You will see the page scroll to the top, and that User will be selected.
4. Select the new Permission dropdown box and click Update.
5. The application will make the permission change and then show a Success popup. The screen will then refresh. To validate that the User’s permission have changed, scroll back down to the user in the Users section and validate that the permission has changed for that user.
To delete a user, repeat the process above:
1. Navigate to the Users screen as described above. Click the Menu, select Manage from the Menu Bar and select the Users Tab.
2. Scroll down into the Users section of the Users Tab
3. Find the User you want to change and click anywhere in the box for that user. You will see the page scroll to the top, and that User will be selected.
4. Click on the DELETE button.
5. After clicking the DELETE button, you will see a confirmation dialog box. Click CONFIRM to delete the user.
6. The system will delete the user and show a Success dialog, then refresh the page. You should now see the user has been deleted from the list.
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